Privacy Policy

Privacy Policy - HelpSphere

At HelpSphere, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and use our services. By using HelpSphere, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you visit our website, sign up for our newsletter, make donations, or interact with us in other ways. The types of information we collect include:

  • Personal Information: Name, email address, phone number, postal address.
  • Payment Information: Credit card details and billing address when making a donation (though we do not store your payment information).
  • Usage Data: Information about how you use our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services.
  • Process your donations and provide receipts.
  • Respond to your inquiries and provide customer support.
  • Send newsletters, updates, and promotional information if you have opted in.
  • Monitor website activity for analytics and improve user experience.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information. These precautions include:

  • Using secure servers and encryption for payment transactions.
  • Limiting access to your personal information to authorized personnel only.
  • Regularly monitoring our security systems to protect against data breaches.

While we take all necessary steps to safeguard your information, no website or electronic transmission can be completely secure. By using our site, you acknowledge the inherent risks involved in transmitting data over the internet.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

  • Service Providers: We may share your data with third-party vendors who assist us with website hosting, payment processing, and other services.
  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, such as responding to subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on HelpSphere. Cookies are small files stored on your device that help us track your preferences and activity. You can choose to disable cookies through your browser settings, but this may limit your ability to use some features of the site.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request that we correct any inaccuracies in your information.
  • Request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-out of receiving promotional emails at any time by using the unsubscribe link in our communications or contacting us directly.

7. Children's Privacy

HelpSphere does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it immediately.

8. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the content or privacy practices of external sites.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Changes to This Privacy Policy

HelpSphere may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Privacy Policy periodically for any updates. Changes will take effect as soon as they are posted on the website.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: